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May 21, 2019
Yum! Brands Center of Restaurant Excellence | Plano, TX


Tuesday, May 21

In choosing speakers and content for The Great Conversation, we use five educational tracks as guidelines, with the understanding we could have a session that covers one or more of the tracks. You can review more details on our educational tracks here.

7:00 AM

The Great Conversation Begins with Registration & Breakfast

7:30 AM

An Introduction to a Great Conversation

8:00 AM

Security is mission critical to our business: A Ceo addresses the security ecosystem

We have asked many security leaders a fundamental question to start a great conversation: Is your program mission critical to the goals of the CEO and the organization? And if this is so, how is this articulated? Greg Creed, CEO of Yum! Brands, shares his observations with the great conversation community of risk, resilience and security leaders.

Greg Creed
Chief Executive Officer
Yum! Brands

8:45 AM

The Uberization of Security

A panel of security executives discuss the growing complexity and costs of managing a security technology infrastructure. How is this impacting the strategy, planning, reporting and innovations that are needed going forward? What must emerge to begin to address these issues?


Ed Bacco
Chief Security Officer
Aronson Security Group, an ADT Commercial Company

Morgan Harris
Senior Director of Enterprise Solutions
ADT Commercial

Traegon Hon
Director, Global Physical Security

Dylan Hayes
Manager IT Security Enterprise
Seattle Children’s Hospital Research Foundation

9:45 AM

Security and the intelligent building

A cross industry panel discusses the trend of leveraging the building and the campus to create value streams that impact the performance of the stakeholders. For security professionals, this will provide a high-level roadmap on how to engage their organization in a conversation about security’s role in creating a high-performance building. Members of the Guiding Coalition for the UTC Center for the Intelligent Building will also be participating. They will provide insights into opportunities and outcomes that intersect with the value proposition for security technology infrastructure that can be applied now and in the future.


Jason Veiock
Senior Manager, Global Employee Safety & Security

Ewa Pigna
Chief Technology Officer

Patrick Lloyd
Security Services Technical Leader
Cisco Security Systems

Tom Elliott
Orion Entrance Control, Inc.

Rusty Steele
Director of Building Solutions
United Technologies Corporation

10:45 am - 11:45 AM

industry case studies


Case studies and technology roadmaps are critical. They provide us illustrations on how to deploy the tools that will empower our Enterprise Security Risk Management Program. These will be delivered by security executives who will provide insights into the problems they were attempting to solve, how they approached the problem including the internal and external resources they leveraged, and, ultimately how the solution was deployed and measured.

The Convergence of Customer Experience and Risk Management

A senior executive for 3 well-known brands over the last 25 years discusses the digital transformation that converged the customer experience with loss prevention and risk management.

James Stark
Vice President of Loss Prevention and Risk Management
Pier 1

Managing Risk and the Business

Moving from analog to an IP-based Security technology architecture demanded a use case that drove value to the business. This security executive details his approach, his findings and a compelling current and future vision for a growing chain of restaurants.

Thomas Nedderman
Field Director Asset Protection

Voice and Internet Services:
Critical Infrastructure Security Meets the Mission of IT

The Network is the Foundation of Security and must provision mission critical applications that often serve security’s mission. A technology service provider offering Voice & Internet services discovered the value of IT and physical security. Maintaining high availability, reliability and scalability of its security technology is critical to IT’s success. Deploying high definition video demands a high definition value proposition that this service provider’s IT Executive and team helped define.

Patrick Pulido
IT, Security Manager and Network Administrator
Ponderosa Telecom

11:45 AM - 1:00 PM

peer to peer networking lunch

Enjoy your own conversations with peers, thought leaders, and learn about the latest technology from our partners over lunch.

1:00 PM

Creating ROI in your security program through Diversity

A cross functional industry panel discusses the strategic imperative of identifying diverse perspectives whether it be race, gender, or generational. What have been the lessons learned and what are the innovations that will drive a new level of competitive advantage?


James Fripp
Chief Diversity and Inclusion Officer
Yum! Brands, Inc.

Erika Burkhardt
Vice President of Brand Protection
Pizza Hut LLC

Dr. Robert Genzel
Chief Executive Officer
Overwatch Global Services

Steven Antoine
Global Assets Protection Director
Yum! Brands, Inc.

2:00 pm

creating intelligent communications-as-a-service in the building, the campus, and the organization

The silos of technology applications that are currently deployed are being replaced by an acknowledgement that the sum of the parts has more value to the organization and the security program then the independent silos. The age of near real time communications that improves situational awareness, rapid and actionable response, as well as business performance is here. This panel will discuss the “Why”: why it is needed, how it is deployed, and how the information becomes “intelligent”, thereby impacting the value, ROI and the risk mitigation of the organization.


Dylan Hayes
Manager IT Security Enterprise
Seattle Children’s Hospital Research Foundation

Ewa Pigna
Chief Technology Officer

Tim Palmquist
Vice President Americas
Milestone Systems

Dan Rothrock
Senior Vice President Channel Development
Zenitel USA

Christian Connors
Shooter Detection Systems

Kelly Lake
Director of Strategic Alliances
Zenitel USA

Cheryl Michaels
Senior Director of Security and Safety
Seattle Pacific University (SPU) | Co-Founder, Educational Safety LLC

3:30 pm

A Passion for leadership, innovation and cultural transformation


The day ends with a great conversation between two security leaders on a potential asset that is under-leveraged and under-appreciated: people. How do you create a high performing, engaged corporate culture? And why should this be important to risk, resilience and security leaders? Lessons learned, strategies attempted and realized, and a call to arms that crosses any industry.

Tyson Aiken
Senior Director, Global Safety & Security
Nike, Inc.

Garrett Petraia
Vice President, Global Security
Levi Strauss & Co.

4:30 pm

President’s reception

One of the best conversations is the one we all have after the forum. With your drink in hand and a delicious array of appetizers, you will find that this time together becomes the jumping off point for activating your lessons learned and creating new relationships.

Featured Speakers



The Great Conversation in Security will be hosted at Yum! Brands Center of Restaurant Excellence. The Center of Restaurant Excellence in Plano is home to the company’s KFC Global and Pizza Hut U.S. and International business. Yum! Brands, Inc., has over 45,000 restaurants in more than 140 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine. In 2017, Yum! Brands was named to the Dow Jones Sustainability North America Index. The company’s restaurant brands – KFC, Pizza Hut and Taco Bell – are the global leaders of the chicken, pizza and Mexican-style food categories. Worldwide, the Yum! Brands system opens over seven new restaurants per day on average, making it a leader in global retail development.

Yum! Brands Center of Restaurant Excellence
7100 Corporate Drive
Plano, TX 75024


As you enter the facility you will see signs directing you where to park. Ample parking is available in both the parking lot as well as the parking garage. Please follow the signs to the main entrance for the forum.


Texas is casual and we want all our attendees to be comfortable. So please come dressed in business casual to our program.

Dress code: business casual

  • No tie needed

  • Sport Coat Optional

  • Button down shirts and slacks


Thought Leadership & Influencers

Leadership is all about influence. The Great Conversation becomes a community through relationships. Relationships influence how the industry evolves. Trust is the platform for a great conversation that attempts to create breakthroughs in our current strategies, best practices, and measures of performance. The following leaders in risk, resilience and security have been key in the development of The Great Conversation ecosystem for the Texas forum.



Because we have a community that values education and a forum philosophy of not making this a revenue driver for the producer or an association, we have been able to drive down the cost of attendance and increase the quality of the education and the speakers. With this in mind, we also value leaders and their teams, so we provide group discounts. You can learn more by contacting our event director

Registration: $450

This forum qualifies for 8 ASIS continuing education credits.

hotel accomModations

Marriott at Legacy Town Center
7121 Bishop Road
Plano, TX 75024

$179 Conference Rate / The Great Conversation

Hotel Cut Off 5/2/19

Booking Link

At the center of the thriving Plano, Texas area, Dallas/Plano Marriott at Legacy Town Center welcomes you with 4-star accommodations and contemporary amenities. Embrace absolute comfort in spacious hotel rooms and suites, appointed with rainfall showers, premium bedding, Wi-Fi and 55-inch high definition TVs. Explore a diversity of nearby attractions, including the Shops at Legacy, Toyota Stadium, Baylor Heart Hospital, The Star and major companies, such as Toyota, Capital One and JP Morgan Chase. Celebrate and succeed in 32,000 square feet of modern event space, masterfully designed for spectacular meetings, weddings and social engagements. After an unforgettable day of business or exploration, enliven your senses at our distinctive hotel restaurants, or take a dip in the shimmering waters of our outdoor swimming pool. With a fully equipped fitness center and exemplary guest service, our hotel the perfect home base for your visit to Plano and the Dallas area.



“I have been honored to be a part of this ground-breaking and thought-provoking conversation. It sets the stage for leaders to truly lead.”

Mike Howard, Former CSO, Microsoft